Public comment opens on proposals addressing DTE and Consumers Energy outages • Michigan Advance (2024)

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After hundreds of thousands of Michiganders across the state were left without power due to severe weather last week, the Michigan Public Service Commission (MPSC) is taking comments on proposed mechanisms to address energy reliability issues.

The commission — which provides oversight for electrical utilities in Michigan — announced on Wednesday that it will seek comments from stakeholders on a set of financial measures aimed at improving reliability, citing concerns from the length of time it takes DTE Energy and Consumers energy — the state’s largest energy providers — to restore power following an outage.

The commission’s straw proposal would establish penalties for utilities whose customers experience four or more sustained power interruptions per year.

Under the MPSC’s current service quality standards leading up to December 2029, no more than 6% of a utility’s customers may experience more than four sustained outages yearly, with the standard tightening to no more than 5% of customers after Jan. 1, 2030.

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According to annual utility reports, DTE had 163,417 customers experience more than four sustained outages in 2022, while Consumers Energy had 173,273 customers who experienced more than four sustained outages.

The proposal would also further penalize utilities if their customers experience seven or more sustained power interruptions.

In 2022, DTE had 16,262 customers experience more than seven prolonged outages while Consumers had 19,821.

Utilities would also face penalties if a circuit ranked in the top 10 worst-performing circuits for three or more years within the past five years.

The commission is also considering financial mechanisms linked to the amount of time it takes utilities to restore power, including a focus on restoration timelines during major storms.

“We share the public’s frustration with the number and duration of power outages, and particularly those who experience outages over and over again,” MPSC Chair Dan Scripps said in a statement.

“By focusing on the places where improvement is needed most, we’re working to better connect the financial performance of the utilities with the experience of their customers. Today’s actions of offering a straw proposal that ties financial metrics to the duration of outages and the number of customers experiencing multiple outages each year is a significant step towards that goal,” Scripps said.

The commission will take comments from stakeholders on the proposal until 5 p.m. Sept. 22, with reply comments due by 5 p.m. Oct. 20. Comments on the straw proposal should reference Case No. U-21400.

The commission will also take comments on a proposal to increase power outage credits to account for inflation. The MPSC previously increased power outage credits in March to $35 alongside making them automatic, and setting an adjustment for Oct.1 of each year to match the rate of inflation. The upcoming adjustment would increase credits to $38.

Credits are paid out after 96 hours during catastrophic conditions, defined as a utility having 10% or more of its customers without power; after 48 hours during gray sky conditions affecting between 1% and 10% of a utility’s customers, and after 16 hours during normal conditions. Affected customers currently receive $35 plus and additional $35 each day their power is out.

Anyone can submit public comments on the proposed revised bill credit. Comments should reference Case No. U-20629 and must be received by 5 p.m. Sept. 13.

Comments may be mailed to Executive Secretary, Michigan Public Service Commission, P.O. Box 30221, Lansing, MI 48909, or emailed to [emailprotected]. Comments also may be filed through the Commission’s E-Dockets system at the case number, with instructions available on the E-Dockets website.

The commission also announced that Liberty Consulting Group — which provides consulting services in the energy and telecommunications industry — would provide an independent third-party audit and review of Consumers and DTE’s electric distribution systems, including all equipment and operations. The commission announced it would seek the audit in October 2022.

The consulting company’s contract, which began Aug. 1, requires it to file a summary report on the audit’s progress by Dec. 31, with the final report expected in late summer 2024.

“The results of this audit will help inform what actions need to be taken to significantly improve reliability, make Michigan’s electric grid more resilient to extreme weather, and reduce the risks of the public coming in contact with downed power lines,” Commissioner Alessandra Carreon said in a statement.

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Public comment opens on proposals addressing DTE and Consumers Energy outages • Michigan Advance (2024)

FAQs

What is the outage credit in Michigan? ›

Once your outage qualifies for a credit, you will receive an additional $38 a day for every day the outage continues. Your utility will add the credit to your account once you qualify. You will receive a $38 outage credit if you have more than 6 interruptions in 12 months.

What are the rules for power outages in Michigan? ›

Under service quality rules issued by the Michigan Public Service Commission in 2023, utilities in the state are obligated to credit customers who experience a power outage lasting longer than 120 hours during a state of emergency, an outage lasting longer than 16 hours under normal conditions, or more than seven ...

Why are there so many power outages in Michigan? ›

There are a variety of circ*mstances that can cause power outages ranging from natural causes like weather and animals to equipment failures and scheduled upgrades. In Michigan, fallen trees or broken limbs are the reason behind a power outage around 33% of the time, making them the leading cause for lost electricity.

Can you switch from DTE to consumers energy? ›

Can I switch from one supplier to another? Yes, you can switch to another supplier at any time. However, be sure to ask your current supplier if there is a fee for early termination.

How late can you be on your electric bill before they shut it off in Michigan? ›

(c) That unless the customer makes the payments that are past due within 10 days of the date of mailing, the municipally owned electric utility may shut off service.

Who is getting home heating credit in Michigan? ›

If you live at or below 110% of the Federal Poverty Level, you may be eligible for a Home Heating Tax Credit for the 2023 tax year to help pay winter heating bills. To qualify for the tax credit, submit the form when you file your Michigan Individual Income Tax MI-1040.

Can your electric be shut off in the winter in Michigan? ›

The Cold Weather Rule does not totally forbid winter disconnection. If a disconnection notice is received the member must act promptly. Members are encouraged to make nominal payments each month to avoid disconnection for non-payment in April when the Cold Weather Rule no long applies.

Can half the power in your house go out? ›

A partial power outage can occur because of various reasons such as overloaded circuits, a tripped breaker, or sometimes faulty wiring. Sometimes, it might even be caused by a pesky squirrel chewing on the wires outside!

When was the big power outage in Michigan? ›

What Happened? August 14 and 15, 2003 - The northeastern U.S. and southern Canada suffered the worst power blackout in history. Areas affected extended from New York, Massachusetts, and New Jersey west to Michigan, and from Ohio north to Toronto and Ottawa, Ontario. Approximately 50 million customers were impacted.

Which US state has the most power outages? ›

With the most annual power outages, Maine is surely left in the dark. The Pine Tree State tops the list with an average of 4.35 power outages every year, a stark increase above the national average of 1.62 per year.

What is the largest cause of power outages? ›

Here are some of the most common causes of outages.
  • Storms: Wind, heat, ice and snow are the most common causes of widespread power outages.
  • Trees: During high winds, or trimming by an untrained professional, limbs can come into contact with power lines and cause interruptions.

How often does Michigan lose power? ›

In Wayne County, customers saw an average of around 3.4 days without power annually. Compare those figures to the state average of annual outage days of 1.8. (WXYZ) — Phil Wakeford says in his Westland neighborhood, it doesn't take much for his home to lose power.

What is the new energy plan for DTE? ›

We are planning to add 1,000 megawatts of new wind and solar energy annually, developing enough renewable energy to power 5 million homes by 2042. Complementing our renewable energy development, DTE is also a leader in energy storage -- the capture and storage of energy produced at one time for later use.

Is consumer energy better than DTE? ›

If you're a night owl who loves a bargain, DTE might be your jam. If you prefer predictability and don't mind paying a bit more, Consumers could be your match. Remember, the most important thing is to shop around (within your limited options, of course) and compare rates before making a decision.

What are the alternatives to consumer energy? ›

Consumers Energy's competitors and similar companies include CPS Energy, Direct Energy, WEC Energy Group and DTE Energy.

What is a credit card outage? ›

This can be caused by several different factors, but the result is always the same: your credit card will not work. The word outage is often used interchangeably with the word interruption. So, if you hear someone say that there is a “credit card outage,” they are likely referring to an interruption in service.

What is the maximum accepted outage? ›

Maximum Acceptable Outage (MAO)

The time it would take for adverse impacts, which might arise as a result of not providing a product/service or performing an activity, to become unacceptable.

What is the tip credit in Michigan? ›

Michigan law allows employers to claim a tip credit, as long as they inform employees beforehand. In 2024, employers must pay tipped employees at least $3.93 an hour. This means that employers may take a tip credit of up to $6.40 an hour, as long as the employee makes at least $10.33 an hour with tips.

What is the outage period? ›

Outage Period means the total number of hours in a calendar month where there has been Outage. Outage Period means a time period when a Maintenance Outage or a Major Overhaul occurs.

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