The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 127,493 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 700 |
| Houston, TX | 465 |
| Philadelphia, PA | 290 |
| Washington, D.C., DC | 249 |
| Seattle, WA | 226 |
| Denver, CO | 194 |
| Atlanta, GA | 193 |
| Salt Lake City, UT | 167 |
| Detroit, MI | 143 |
| Minneapolis, MN | 139 |
| Sacramento, CA | 137 |
| San Francisco, CA | 129 |
| Brooklyn, NY | 127 |
| Indianapolis, IN | 120 |
| Portland, OR | 109 |
| Miami, FL | 107 |
| Boston, MA | 94 |
| Pittsburgh, PA | 91 |
| Orlando, FL | 91 |
| Oakland, CA | 67 |
| Tampa, FL | 66 |
| New York City, NY | 60 |
| Jacksonville, FL | 59 |
| Charlotte, NC | 57 |
| Baltimore, MD | 54 |
| Phoenix, AZ | 44 |
| Nashville, TN | 43 |
| Saint Paul, MN | 39 |
| Dallas, TX | 39 |
| San Jose, CA | 38 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
PDXCane🙌🏼🇨🇴🇺🇲⚓ (@PortlandCane) reported @antwanstaley @charlyf0xtr0t The platform itself is awful. Hard to navigate and freezesI watch through Comcast
- Arkanium (@ArkaniumV) reported
@comcast your little piss baby ceo is too scared to get a twitter so **** you i hope your company falls
- Deanna Chapman (@deeechap) reported
So on my day off I ended up dealing with redoing out router setup the way the Xfinity tech said to since he said our equipment was the problem. It made it way worse, so I undid it all. Turns out the main problem was just the location of the eeros.
- Smnth Nhm (@SamNHam) reported
I wasn’t having connectivity issues & then all of a sudden it goes out for 2 nights straight, 2x in one night in fact, and all of a sudden I am being told that I should be paying more for more Internet speed, and that way I can avoid connectivity issues @Xfinity @XfinitySupport
- Harry Bush (@SULTANofSTINK) reported
@comcast I wonder what #Comcast would do if a customer fell on hard times and couldn't pay their $90 monthly cable bill
- Sean Hayford Oleary (@sdho) reported
@mplsalex @BicycleHannah Aren't those small green ones usually communications? So like Comcast or US West?(Wouldn't it be neat if you had a sort of "311" that could take ownership of this problem and get the message to the right spot?)
- Michelle Hughes (@Albuckeye) reported fromHuntsville, Alabama
@googlefiber I am so mad about you making a switch to a streaming service and how much it cost I thought I was getting better service switching from Xfinity but I’m going back
- letitia webster (@letitia_webster) reported
@comcast they provide horrible service and expect poor front line workers to take the beating! No escalation path, no managerial support, leadership is oblivious!
- Crystal García (@11crystalee) reported
@AmazingAri_10 Xfinity has an outage and at&t internet is horrible right now too
- Kelsey Preston (@kelseypreston33) reported
Now on hour 9 of our @Xfinity internet being out and no idea when it will be fixed. That doesn't work when we all work from home. @XfinitySupport
- Mullet Nation Inc.Ⓜ️ (@MulletNationInc) reported
@tomgara Comcast is likely just a Microsoft EA customer and got M365 at no cost for 3 years...
- sprout ♧ (@sproutix) reported
**** you comcast. the internet better be back up tomorrow. its been 10 ****** hours.
- KD (@A5IP_OF_KD) reported
@KingGeorge went into stream to make a comcast joke and that **** is already dead and to add to it the -164 roll back, do you need a hug my guy?
- Smnth Nhm (@SamNHam) reported
Please @ATTHelp - service all of Chicago so I cancel @Xfinity @XfinitySupport - their answer for ****** service is to pay more
- Dave Guilford ⚾️ (@dguilford) reported
@swimone @comcast Love your first paragraph but **** Comcast.
Advertisem*nt
Advertisem*nt
Advertisem*nt
