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Ashley Outlet
Store hours
Open today: 10:00 AM - 07:00 PM
Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 10:00 AM - 07:00 PM
About Ashley
Ashley Outlet of Casa Grande, AZ is an extension of the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
At Ashley Outlet of Casa Grande, AZ, we create a simple shopping experience by bringing you the stylish products you want at a value you can trust. We are committed to offering you comfort at every moment, which means more than just comfortable furniture. It’s comfort with our team, trust in our simplified process, and the belief in our goal to provide you quality furniture at the lowest prices. No matter which Ashley Outlet location you visit, you'll find comfortable, durable products that won't break the bank and a quick and easy experience from shopping to delivery. Your home is more than just a house, it is your sanctuary. It’s where you enjoy spending most of your time because it is simple, functional and most importantly, comfortable. At Ashley Outlet, we celebrate being home with you. Our locally owned and operated Ashley Outlets are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Outlet showroom today!
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Ashley Outlet Casa Grande, AZ
In-store offers
What our customers say
4.8
(261 reviews)
5
91%
4
2%
3
2%
2
1%
1
4%
FILTERStar Ratings
(237)
(4)
(4)
(3)
(11)
Heather Buchanan
Jul 10, 2024
This place is amazing! They were friendly courteous, and extremely helpful. They were willing to work with all the questions I had, and were knowledgeable!!💯👏 Thankyou MOE and CECE you guys were great!! Satisfied Customer 🤗
Matt Palmer
Jul 05, 2024
Ella was great, no pressure and super chill
Tim Burgess
Jul 03, 2024
Very clean place very nice people a large selection we really enjoyed their service helping us find exactly what we needed at a good price
Olivia Sullivan
Jul 02, 2024
Great customer service really friendly and polite
E Bone
Jul 02, 2024
Cecillia was the best sales person and the most energetic and very pleasant to deal with she was very informative and kind it truly was a pleasure to purchase from her I would highly recommend her to anyone!!!
just best friends
Jul 02, 2024
Great customer service and amazing prices! Stop in and ask for Cecillia! she’s the best sales person there!
faith w
Jul 02, 2024
Great service from Cecillia! She will help you around for anything you need! Ask for her when you come in for anything you need, She’s a great help!
Nicole Toigo
Jul 02, 2024
Cece was amazing with assisting us with our purchase!! For being relatively a new staff member, she was very knowledgeable about all the pieces we were exploring!! Thank you Cece!
Abdiel Reyes
Jun 26, 2024
Guys were very helpful!! Found what I needed it at a very fair price! Thank you!
Stephani Zavala
Jun 25, 2024
Ask for Ella! Helped me find what i needed with great service!
RAY DAVALOS
Jun 25, 2024
This place is nice has lots of beautiful furniture and the staff here are really nice and friendy the manager gave us a discount and CECE was really helpful to us as soon as we walked in the store . . Thank You very much . .
God’s Daughter
Jun 24, 2024
The sales associate I worked with was Cece and I recommend asking for her. She was personable and seemed to care about my needs. Remember to ask for sale items!
Robert Romero
Jun 23, 2024
Ella is very pleasant and helpful. Allowed us to look around without any pressure.
Andrea Rodriguez
Jun 20, 2024
Awesome customer service! Thank you Cece
WAYNE BEDURTHA
Jun 14, 2024
Consider purchasing at a different store. Staff not always truthful. I was inform when purchasing furniture there is a 72 hour window following delivery to return. I called Casa Grande store the day of delivery wanting the already paid large Ottoman returned because the delivery person just dropped it off unwrapped and legs not applied. I was told, I would have to install by drilling the legs and they are difficult to do. I ALREADT paid for it to be set up. I called the store and spoke with a male staff person who stated, "not the store policy to make a return."Beware and stay far away from this store!!!
Leg Tail
Jun 13, 2024
Absolutely disappointed with my experience at Ashley Outlet. Not only did I find the staff unhelpful and rude, but the selection was also lackluster compared to what I found at New Furniture Outlet just across the street. To make matters worse, they spread misinformation about New Furniture Outlet, claiming they don't offer manufacturer warranties and sell used furniture. This couldn't be further from the truth, as New Furniture Outlet carries the exact same products, backed by legitimate warranties. Avoid Ashley Outlet at all costs, and support the honest and reliable service at New Furniture Outlet instead.
Norma Perez
Jun 10, 2024
Andrea Porter is an amazing Sales Rep. As soon as we arrived she welcomed us and made us feel important during our time with her. Andrea listened to our needs and we appreciate her for that.
Shaina Perez
Jun 10, 2024
Andrea Porter gave phenomenal customer service today. She gave 100% in expertise in assisting us find the perfect mattress and necessities to go with it.
Danielle Rodriguez
Jun 06, 2024
Had a great experience with Marc! I came in told him what i wanted and was out in less than 30 minutes. Thanks so much
Cece Carter
May 28, 2024
Andrea Ella and Marc all made sure to offer help when I was in the store each time looking for furniture. The best store with great prices ! manager Mo made sure to give me the best prices on top of their already promotions very helpful
Sherry Collins
May 28, 2024
Cece was amazing, she sold me a mattress in less than 30 minutes. And today was her 3rd day as a sales rep.
Amanda Frank
May 27, 2024
Andrea P was the absolute BEST!!! She was very knowledgeable on everything we asked her about from dining sets to pillows!! We bought an adjustable bed base after she showed us how they work! Got a new bed set and new pillows! She made shopping so easy and STRESS FREE!!! She didn’t pressure us into anything and was super cool and sweet to talk to! Ask for ANDREA when you go!!!
Terry Hoover
May 27, 2024
We had a fantastic experience here with Andraa P. We were getting furniture for my dad, who is moving into memory care. We got a great deal, and she treated us so well.
Natalie Garcia
May 27, 2024
I had one of the greatest experiences working with Mark. He was very helpful and wasn’t pushy at all. He had all the answers to my questions and if he wasn’t sure of the answer, he made sure to get it! This was the one time I didn’t mind going in for one thing and coming out with a lot more! Great job Mark!
Sarah Metz
May 19, 2024
I normally do not leave such low stars. I'll be following up with the manager in person as well. The easiest thing we did was swipe our credit card. The sales representative was amazing and personable. 4 days later we just figured out they sent us the wrong color. Thank God it all matches. The issues we had were with customer contact. My husband works super remote locations. He asked that my number be primary because of this. He got in trouble for the 14 missed phone calls to inform us that our furniture was at the warehouse. 5 calls to remind him of delivery. 1 call for directions. We also decided on the LUXURY of paying 400$ for professional delivery and set up. The guys who did this refused to use the power strips my husband bought for the electronics for the couch sets. They refused and simply plugged into the walls leaving 3 cords running across our walkway as a tripping hazard. Had we known this was the policy we'd have done it ourselves. Professional set up isn't just plugging it in and calling it good. When I questioned the gentleman delivering it. The answer was pretty rude. Apparently the almost 6,800$ we spent wasn't enough. "Most people pay extra and get the battery packs." REALLY!! While I received empathy from the person I talked too. There was zero accountability. Zero solutions or offers to redo or compensate for the hassles. For this reason. We will never buy from Ashley's again. Pic is from our 400$ professional installation. 🙄
Bobbye
May 18, 2024
My experience here with the salesman, Mark was wonderful. He listened to every detail of what I was looking for and made sure I was happy. I will definitely be back!
Jesus Fierro
May 17, 2024
Matthew was very helpful and friendly. Great experience!
Danielle Rich
May 06, 2024
Mark was very helpful
Helena Hepponstall
May 05, 2024
Mark was extremely friendly and went above and beyond helping me get a new bed and mattress for my disabled mother in law. He gave me several options for her and helped me find the perfect mattress that met all of her needs.
Marcus Amaya
May 04, 2024
Andrea Porter was a great sales lady very professional, great prices would recommend Ashley Outlet.
Vanda Tisdale
May 04, 2024
Excellent service! Friendly, courteous and very professional!
Alberto Romero
May 03, 2024
Matt and Andrea at Ashley assisted us with are purchase just moved from Texas , would recommend made my shopping experience very pleasant. just ask for Matt and Andrea if you want amazing customer
Angelique McCoy
May 02, 2024
This store is a hidden gem. I love the selection and the customer service is amazing. Andrea Porter greeted me immediately upon entering, started a cart to save my selections, and walked me around the entire store sharing details for each sectional I was interested in. She was so kind and very knowledgeable. I will definitely be back!
Sammy Hendrickson
May 01, 2024
👎👎👎👎 no communication what's so ever. Not happy with service!
Britney Womble
Apr 30, 2024
Marc was a great sales man. He was very knowledgeable and patient. Will definitely be back.
Lisa Somerton
Apr 27, 2024
Matthew is amazing! I had questions about a couch that was not in store in Casa Grande, Matthew took it upon himself to look up the information and called me back! I went in I found a couch and ottoman Matthew help me with a credit card app. I was approved...then I changed my mind on the ottoman, saw one from a different company!! No worries! Redid the paperwork I got what I wanted I am Happy!!!
pink blobfish
Apr 25, 2024
Matthew was great, sold me a great mattress and had amazing customer service ! Wouldn’t go to another store and will be returning.
Phelan Conway
Apr 25, 2024
Manager Moe Money, here was the best! He helped me find a whole bed setup, plus a whole new sofa and loveseat for my new apartment! 10/10 service! Will definitely be back
Brian Vierra
Apr 25, 2024
Manager mo was awesome!! Very knowledgeable and personable. 10/10 service
jennifer yochum
Apr 25, 2024
Was looking for a mattress and Mo the manager helped me. I didn’t know there were so many different options when it came to mattresses.It was truly overwhelming, but he helped me so much was so knowledgeable and kind. Such a great experience if you go there, please ask for Mo. What a great guy!
Bobbie Ashford
Apr 21, 2024
Shoutout to Andrea Porter, she was amazing. Thanks so much for the sale of our beautiful living room furniture……you are awesome!
E. J. Medrano
Apr 17, 2024
Marc was excellent. He answered all of our questions and was very helpful.
S.M
Apr 16, 2024
This is the best place to start shopping for your home… My family and I were here last night without even planning to purchase anything because it wasn’t the right time but Vernon, Matt, and Jennifer did everything possible so that we could afford to purchase our table last night and not only that they were so kind to my baby, I left feeling so grateful thank you guys sooooo much 🙏🏼❣️ I loveeeee the table and really appreciate you guys and your welcoming vibes 🥹
Song Ja Park
Apr 15, 2024
Great service and very knowledgable! Vernon was very helpful!
JayDog392
Apr 15, 2024
Great experience, Vernon was very informative. Will be back for sure!
Samantha Marrufo
Apr 14, 2024
Andrea was amazing and SO helpful! 🤩
Kerry Peterson
Apr 14, 2024
Just had a great experience with Mark! He is a great asset to your store. He was honest and polite and we appreciated working with him
Renae
Apr 14, 2024
Vernon was exceptionally professional and super friendly. I will be back for other items
Charles Owens
Apr 14, 2024
Rik is a awesome salesman. He was with us throughout the whole process and had great recommendations. Thanks Rik in Casa Grande location.
Heather Sauceda
Apr 14, 2024
Andrea Porter is amazing! Highly recommend her.
Roberts
Apr 13, 2024
Andrea was great and Moe. Got us the price we want to spend.
Cindy McCaskill
Apr 12, 2024
The purchasing process was “okay.” But, after the dining table began to chip, I talked with Jennifer, the customer service rep in the store. She was wonderfully responsive and pleasant. She created a paper trail and a plan to address the issue. Yea, Jennifer! You’re great at your job. Thank you.
Aimee McClurg
Apr 10, 2024
Big thanks to Marc for helping us find the right mattress and bed frame at a good price for us, we cant wait for our bed to come in!
Brandon Beaumont
Apr 09, 2024
Marc helped myself and my GF. He was the nicest salesman I have ran into in years. The wow factor was off the charts. Even after the store hours….. he didn’t have a problem helping us and we never felt rushed. He even stayed later after my gf forgot her phone in the store. This guy needs a big raise and a pat on the back. Nice work man, they need to clone you.
LaVon Rutledge
Apr 09, 2024
My experience with Ashley and my sales rep Matt and office personnel Jennifer were excellent and very helpful and knowledgeable. Delivery was very smooth and drivers were very helpful. Definitely will be purchasing again.
Nilka Rivera
Apr 09, 2024
Rik assisted us, excellent service and professionalism. He exceeded our expectations.
Ivan Gonzalez
Apr 09, 2024
Rik was awesome, excellent customer service. He work hard to get us the correct merchandise for us.
Ken Berkenkotter
Apr 07, 2024
Mark answered all my questions
IIoNastySinsII
Apr 07, 2024
Thank you to Andrea porter for getting my son setup with a new table set
Ash H
Apr 07, 2024
Andrea Porter was amazing to work with she went over and beyond expectation , great prices and awesome atmosphere. will be returning again.
Emmanuel Kipruto
Apr 04, 2024
Andrea porter- awesome visit, she was very help and knowledgeable,Would recommend anyone
Bruce Jones
Mar 30, 2024
Matthew was great help.
Alysa Reyna
Mar 23, 2024
I had a wonderful experience in store ! Jennifer and Moe were an amazing help..
Ashley Quan
Mar 21, 2024
DO NOT BUY ANYTHING ONLINE! They will not give you your refund. They will give you the run around saying someone will reach out to you. BUY IN PERSON PLEASE! Been scammed by their online store. Even if its under ASHLEY name. GO IN STORE!
Doc Dave
Mar 20, 2024
Ella sold me living furniture set and was awesome!
Jendry Fernandez
Mar 17, 2024
As soon as we got here Mo give us a great customer service , great place to find quality furnitures
Raul Hernández
Mar 17, 2024
We shopped here today and we had great time getting our new furniture. Moe (manager) and Marc where awesome helping us to get the best furniture👌 with the best deal. Loved to buy at Ashley!
Dj Wagner
Mar 14, 2024
Very helpful people !
Naomi Ledwin
Mar 11, 2024
Matt and Moe took care of me and will return back! Thank you! 🤩
Shyla Marie
Mar 11, 2024
Store manager Moe was very helpful! Would return here again for any future purchases!
Robert Eddington
Mar 10, 2024
Ashley and Mo was great to work with and had a great experience
Linda Kaiser
Mar 09, 2024
I had been looking everywhere for a small profile recliner but was having no luck until I went to Ashley Furniture in Casa Grande. When I got there Rik greeted me and helped me find the perfect chair! He was friendly, helpful and knowledgeable. If you stop in there, ask for Rik. You won't be disappointed!
Tim Weberling
Mar 09, 2024
Shopped here recently and had a GREAT experience! Andrea was soo helpful, knowledgeable, super nice and down to earth! I will 100% be buying from here again!
RCL
Mar 06, 2024
I was looking for a recliner and the main salesperson Richard(?) was with another customer so Jennifer (who worked in the office I believe) asked if I needed help since I was just wandering around browsing. Even though she was not a regular salesperson, Jennifer was extremely knowledgeable and helpful. She took the time to show me what I was looking for and answered questions until Richard was finished with his other customer. Both Jennifer and Richard gave amazing customer service. It was a great experience and I highly recommend Ashely's for anyone looking for good merchandise and really friendly and knowledgeable service!!!
Ramona Roubideaux
Mar 05, 2024
Andra was very helpful and caring about my comfort. Very kind and knowledgeableExcellent service from Andra. Thank you kindly
Ronald Bittleman
Feb 25, 2024
I had initially posted a very detailed post,regarding my experience with Ashley Furniture Outlet in Casa Grande, and decided to remove the post, because it was to detailed.The short version is the store did not properly handle my request to properly repair or replace my five month old dual recliner coach that had a tear at the seam on the arm.Later they finally agreed to replace the couch, which is scheduled, for 2/27/24, so I will see how that goes.Hopefully you will have a better experience, and the store will be more attentive to processing service claims.
Maggie Opitz
Feb 13, 2024
Richard and Jennifer were great. My friend and I had a fun time. We both got furniture, the service they gave was great. Excellent
Sam Rivera
Feb 07, 2024
Great experience with Marc he will get you exactly what you want. Definitely recommend to come in
Fede Gomez
Feb 07, 2024
Rick was amazing today excellent service
Mike Dohrmann
Feb 06, 2024
All I have to say is WOW! What an incredible experience I had visiting this store. From the moment I walked in, I felt wanted. They had a great selection of product at a great price. Moe the manager was extremely helpful, showing us around and ensuring we were making the buying choice. I would highly recommend this particular Ashley's to anyone. Make sure ask for the Moe the manager as he is just wonderful!
Jose Cedano
Feb 06, 2024
Loved working with sales manager matt. Great dude. Knowledgeable but not pushy. Laid back but also got the job done. Would definitely work with him again. Overall great experience 👍
Ramiro Cazares
Feb 05, 2024
Worked with Matthew Johnson was very knowledgeable with his furniture information. And was a straight shooter in explaining all the details of finance and delivery. If I got back only working with Matthew Johnson
Jon Harper
Jan 28, 2024
Very polite staff. Marc paul was very helpful and did not pressure you into a sale. Helped us with our decision on a dinner table set.
Tommy Tracas
Jan 27, 2024
Scott was very helpful and assisted us with everything we needed. The process was quick and painless.
Paul Mayer
Jan 27, 2024
scott and mo were great, was good to do business with them, highly recommend them
Vanessa Estrada
Jan 17, 2024
In November of 2022 I bought $4000 couches from Ashley furniture I was expecting top quality as that's what I had experienced in the past from them. let me tell you they went way downhill the couches are so cheaply made, I did buy the 5 year warranty, which when I called today was told doesn't cover because I should have called sooner as soon as I noticed they were starting to smush. These are the most cheaply made couches. Beware if spending your hard earned money at this establishment. I have never had couches that looked this bad within the first year. Buyers beware!
Sergio Santos
Jan 14, 2024
Wow amazing store, Scott and Moe really took care of me! Thank you
Toby Bteibet
Jan 12, 2024
Was very impressed by how knowledgeable everyone is!
Walid Abu-Raad
Jan 12, 2024
Moe and Marc took care of me and were very professional. Great selection, great prices and great staff
osama zayed
Jan 12, 2024
Great customer service
Richard Kyte-Powell II
Jan 04, 2024
Ricky is funny.
Kyte Junior
Jan 04, 2024
Quick, friendly and definitely coming back.
Alyssa Cleghorn
Dec 21, 2023
Marc was amazing super helpful not pushy and great customer service.
Kerran Armstrong
Dec 14, 2023
Scott was great salesman that made the experience even more great!
Perla Solano
Dec 10, 2023
Thank you for helping me find the perfect mattress, my consultant Andrea was great!
Angela Woolsey
Dec 06, 2023
Go See Marc! He’s very informative & will get you set up with the best deal possible. I’ve been a couple places in town that were unable to help me with my furniture purchase needs!
KaSh4 Az
Dec 05, 2023
Bought our new family room set here and love it. Only complaint was the sales people were a bit pushy. Didn't allow my boyfriend and I to just enjoy and speak privately to each other. Overall though the salespeople were very nice and we love our new family room set!!!!!!
Tim Shelton
Nov 29, 2023
I worked with Matt, and Marc.They were very easy to work with, We got a great deal.
jack sowma
Nov 28, 2023
Ella was a tremendous help and made the whole experience pleasant
Steven Hall
Nov 24, 2023
Our experience was fantastic. Andrea was extremely helpful and friendly. I would highly recommend you see her for your purchase.
Vicki Wilkins
Nov 21, 2023
Ist time in this newer location. Store is well lit, welcoming & salesman Mark was so very helpful. Hubby knew exactly what he wanted in a sofa & we didn't have to shop & would not want to shop anywhere else! Thanks.
Kim Jimenez
Nov 20, 2023
It’s unfortunate I have to give a one star review when this location has such great ratings.I bought a new bedroom set here. I waited for weeks for delivery which is fine. The day of delivery there was an issue with some of the parts to the bed so they couldn’t put it together. I’d already given my old bed frame away so this meant sleeping on the mattress on the floor until the new parts could be delivered. I expressed that this would be hard for me because I have arthritis in both of my knees and it’s extremely painful to bend my knees and getting up and down from the floor is not good. The corporate office assured me this would be expedited.Today I receive a call from the store regarding the new delivery date and it’s close to 3 weeks from now. So I will continue to hurt myself getting up and down from the mattress on the floor for weeks.Definitely wasn’t expedited and I’m super disappointed. Doubt I will buy anything from Ashley again.
Brigitte Burke
Nov 20, 2023
Andrea Porter was super great to work with. Thank you!
Patti Gibbon
Nov 15, 2023
Please stay away from Ashley furniture. They lie and they have no compassion for their customers. Don't believe them. They just want their sale. They really took me for thousands and and did not stand by their promise. I got the wrong bed and they would not take it back!
Michael Stonich
Nov 14, 2023
Great customer service, new guy Marc helped take care of families needs, even for second order on a different day.
Jesse Blair
Nov 12, 2023
Marc was our sales sales associate and he was amazing. He was knowledgeable and super helpful. Will definitely go back to him for any future purchases.
Sherry Montijo
Nov 12, 2023
Andrea was very informative and worked with us getting the bed we wanted.
Aaliyah Diaz
Nov 08, 2023
Ella was amazing help! So professional and friendly. She had an answer for all my questions. Thank you for all your help, I appreciated it.
Marc Paul
Nov 06, 2023
Just moved to the area, was impressed with the kindness of the sales staff and the availability of furniture. Jennifer was so kind in helping me with all my questions and concerns. Great store Great Company.
jessica hodge
Nov 05, 2023
Went to Ashley’s furniture and received help from Andrea Porter. She was very helpful, professional and had great customer service. She answered all of our questions and was very friendly. Will definitely do business with her again, thank you for the help.
GK
Nov 05, 2023
Andrea was very helpful and professional and I would recommend her to friends and family.thank you guys for your help
Katherine Young
Nov 05, 2023
Andrea was so wonderful to work with and very helpful
Bryan Storey
Nov 04, 2023
We had an amazing experience buying a new couch from John Fernando he was so accommodating and made the purchase so easy and pleasurable will definitely come back again
Diane mah
Nov 04, 2023
great customer service with John Fernando. purchased a queen size bed and was looking for an oval table and he found us and a oval table. would recommend John Fernando when coming to the Ashley store
Bill Mercer
Nov 02, 2023
John Fernando was very helpful and considerate.
Ben Sotelo
Oct 30, 2023
John Fernando helped me find what I was looking for. Very nice and friendly. Thanks for a good experience.
Joaquin Perez
Oct 29, 2023
John Fernando was awesome! He went out of his to help locate the tables I was looking to complement my bedroom furniture. I appreciate his customer service!!!
Robert Carpenter
Oct 24, 2023
Ella was very friendly and knowledgeable. Quality furniture at reasonable prices.
WAKANDA FOREVER
Oct 24, 2023
Ella was very pleasant and patient. I enjoyed working with her
Kellie Weitman
Oct 23, 2023
Scott is absolutely amazing! Love that he met us at the front door as soon as we walked in.
Nora Zorich
Oct 22, 2023
Andrea Porter was my sales gal and she was awesome to work with , shop with her you'll have a great experience.
Tegan
Oct 19, 2023
I second all the reviews that say they hate the pressure from sales people and that John Fernando was THE exception to this. He was so nice and didn't pressure us at all! I honestly walked in not planning on buying a mattress right away but he was so friendly and helpful that I didn't feel stressed out by the experience at all. I was able to make a decision that I felt good about. The store lead was also great and helped make me a deal. Will definitely tell people to check this Ashley's out!
Larry Gray
Oct 18, 2023
Had a fantastic experience at Ashley’s my salesman John Fernando was the best
Andrea Terry
Oct 17, 2023
John Fernando. Very nice guy, help us out a lot and the process was quick and easy. Would recommend this store to anyone. Great people, great prices!
Nick S
Oct 15, 2023
Andrea was the absolute best. She helped us find everything we needed. She recommended some great items and saved us money. ask for her.
Victoria Garcia
Oct 14, 2023
John Fernando was very patient and helpful.
Joseph Kunkel
Oct 12, 2023
I needed to replace my worn out couch and salesman John Fernando listened to my requirements and helped find the perfect replacement.Thanks John.
Bill Peters
Oct 11, 2023
We couldn’t have been happier or more impressed by the service that hat we received from Alice at the Ashley Outlet in Casa Grande. She was courteous and patient as we looked for bedroom furniture. She understands what it means to make the customer happy. Needless to say we purchased three items from Alice and left the store in a fantastic mood!
Jeffrey Countryman
Oct 08, 2023
Andrea was great and a wealth of information, a pleasure to talk with.Thank you very much
Jessica Uecker
Oct 03, 2023
John Fernando was excellent!! He answered every question quickly and helped us find everything that we were looking for. 10/10
Mike C
Oct 03, 2023
John Fernando did an amazing job when my family and I went in today looking for an entertainment center. He gave us a good deal as well. Highly recommended him
Kent Myers
Oct 02, 2023
People in the store were very helpful and knowledgeable.
Janine Manley
Sep 30, 2023
John Fernando was awesome.Followed me around for quite some time as my daughter & I were deciding on many different items. He was patient AND gave me the discounts I asked for! Thank you John.
Jose Ramos
Sep 25, 2023
John Fernando was a great sales man 👍🏽
Fred Flins
Sep 25, 2023
Knowledgeable friendly customer service. They really worked with me on pricing. 100% recommend!! John Fernando was my salesman, excellent!
Lora Falus
Sep 25, 2023
John Fernando was exceptionally helpful and very pleasant to work with. Very knowledgeable about what we needed.
Nancy Miller
Sep 25, 2023
John Fernando welcomed me into the store. He carefully and thoughtfully listened to what I was looking for. He showed me a recliner that he thought would be what we needed. The manager was also very accommodating. He was even willing to relocate the recliner in order to make it easier for my husband. I highly recommend the Casa Grande store.
Charlie Thompson
Sep 25, 2023
John Fernando was amazing !!!
April Crimmins
Sep 23, 2023
John Fernando did an exceptional job of helping us with our furniture purchase. He gave us plenty of options and was very patient while we made our selections. We will definitely be back for our next purchase!
Nuria Tarango Garcia
Sep 23, 2023
Great customer service. John Fernando was awesome
Brian Haney
Sep 18, 2023
Andrea Porter was extremely helpful and helped us find a sofa that was perfect for us and at a great price! Would definitely shop here again the next time we need some furniture.
Jannelle Rivera
Sep 17, 2023
John Fernando was great help for my families furniture needs.
Christopher Smith
Sep 16, 2023
Andrea was very sweet and helpful. Answered all of our questions. Smooth and easy buying process.
Johnny Kakar
Sep 06, 2023
Went in for a new bedroom set for my daughter, left happy after John Fernando helped a brotha out. Shopped at other furniture stores before, i think i found my go-to from here on out.
Bob Hole
Sep 05, 2023
This was a weirdly excellent experience.I absolutely HATE being greeted at the door by salespeople trying to sell me. However, it worked here. The smile seemed genuine, the up-sale pressure was nearly not felt, and it really felt so much less like a commission sale than it could have. He was friendly and well-trained and is obviously a people person.I can genuinely recommend John as a salesman, and Ashley as a store.
Jesus Nestor Lugo
Sep 05, 2023
(Translated by Google) Very good services and excellent prices attended by John Fernando.(Original)Muy buen servicios y exelentes precios atendidos por john fernando.
Darkwolf Animations
Sep 04, 2023
John Fernando helped me and my partner picked out the best dresser they had! Thank you so much!
Marcus Ramirez
Sep 04, 2023
John Fernando gave us excellent help in Casa Grande, AZ. We are very satisfied.
MySackSweat
Sep 04, 2023
Andrea was the best! Showed me everything I was looking for and helped me get our new king setup!
Damian Arellano
Sep 03, 2023
John in casa grande gave us Great customer service!!! Recommend to anyone!!
Kevan Dill
Sep 03, 2023
John at the Ashley outlet in casa grande store was awesome! So helpful and knowledgeable! We came back just for him!
Regina Macato
Sep 02, 2023
Scott in the CG location was so fun, knowledgable & very outgoing. Knows his fabrics & styles.. took us everywhere in the store & joked with us.. made us feel comfortable while shopping. Go to ashley outlet at the CG location and ask for him!!!!
Sherry summers
Sep 02, 2023
John Fernando was very helpful and accommodating. He was not too pushy and helped us make the perfect choice.
Sue A Smith
Aug 30, 2023
So awesome very helpful.. would highly recommend her..Stephanie....
Ek A
Aug 30, 2023
WOW!! 😊John and Mo the manager,were absolutely Amazing. Professional, friendly and be sure to ask John for his personal curry recipes. 😁
Michael Littlejohn
Aug 28, 2023
John was an amazing sale person.
Alberto Garcia
Aug 26, 2023
Andrea did a great Job helping find my furniture needs.
Thomas Porter
Aug 23, 2023
Great customer service from Andrea. She really went above and beyond to make sure our family was taken care of. 10/10 would recommend
Paul Schofield
Aug 22, 2023
My mom needed a new rocking chair, and is kinda old fashion, she went to this outlet, found a chair she liked but wanted a darker color. The new chair with the color my mom wanted was a quick and easy pick-up, John who helped load the new chair was super friendly. Was in and out quick, great experience.
Brandi D
Aug 21, 2023
Great experience, was able to find furniture I really liked. The staff member John was very friendly and helpful!! Will definitely return when i am ready for more firniture.
Vanassa Sanders
Aug 21, 2023
Love the prices!
Rodney Arrington
Aug 21, 2023
My wife and I went into the store for an entry way table and the salesman was very helpful and made suggestions without being pushy. The manager and salesman gave us a fantastic deal as well. It was an overall great experience and I would recommend this location to everyone!
Iesenia Mariles
Aug 21, 2023
John Fernando was such a great help when we were searching for our new living room and gave us a great deal, I definitely recommend Ashely Outlet!!
Lopez Lopez
Aug 20, 2023
Stephanie & Team we’re super
Stephanie Garcia
Aug 20, 2023
Went yesterday to purchase a new mattress and entertainment center and John and Mo were very kind and helpful. They provided great customer service and were very patient with me. Definitely will go back to see them when I need something. Thank you guys.
bridgette gibson
Aug 19, 2023
Ella was amazing and easy to work with on my new Cal King bed. Ask for Ella if you stop by!
Lori Nicholson
Aug 13, 2023
We came into the Casa Grande Outlet store yesterday to look for a new chair for my 81 yr old mother & were greeted at the door by John Fernando. He listened to what we were looking for and showed us different chairs. He was very attentive and courteous and never pushy. It was like he knew what options would be best for mom and didn’t waste time with choices that we didn’t want or need. We walked in to look at rocker/recliners and then he asked if he could show us one more. We knew as soon as mom sat down this was the one! We purchased a Power Lift Recliner that mom is so excited to have delivered later this week! We would not have explored this option if John had not taken the time to help us find the best solution which would fit her needs. He very patiently showed her how to use the remote control and after we decided on the chair he went above & beyond & gave us a huge discount!! We had a very pleasant experience & couldn’t have asked for anyone better to show us around. We would recommend John to anyone who appreciates excellent service!
Mohammad Rasheed
Aug 08, 2023
Staff supper nice and friendly, they helped me find what I need fast and for a great price !
E ELG
Aug 08, 2023
The store was great, the customer service was the best part with someone greeting me right at the door. Definitely coming back. Thx mo
Fayez Ghalayini
Aug 08, 2023
This place always comes in clutch when I moved in to my new house. Thanks to Mo, I was able to get myself a new couch that I am excited to get it delivered 🙌
joshhall356
Aug 08, 2023
Warning ⚠️ before you make the drive from Phoenix, this is NOT AN OUTLET. Everything is the same price as normal Ashley stores.We were very disappointed after driving from the northern side of Phoenix to find it was all the same as our local Ashley store. I even called the day before to check it was an outlet and was assured it was.The saving grace of this store are the staff. John met us at the door and was very polite and helpful. While we didn’t end up purchasing anything, he was knowledgeable and not overbearing as we perused the store.
Julie Cast
Aug 04, 2023
Very nice employees and very helpful
Devin Cast
Aug 01, 2023
Wonderful service and very respectful. Not at all trying to upsell.
Sarah Huerta
Aug 01, 2023
John Fernando was Very helpful and knowledgeable of items I was looking for. Excellent customer service!
Kennady Patrick
Jul 29, 2023
The customer service team was amazing and knowledgeable about questions I had about an order of mine. I will definitely be back to Ashley's Outlet!
Victor Thiel
Jul 26, 2023
I went to the ashley furniture outlet close to closing time and John Fernando assisted us with A-1 quality service with no rush and we got a great deal on a brand new sofa!
msierra2236
Jul 24, 2023
Very helpful answer all my questions and got me the best deal my sales rep was John.Fernando very recommend going to see him
Donny White
Jul 22, 2023
We had an amazing experience last weekend at the Ashley’s outlet in Casa Grande. As soon as we entered the store we were greeted with a warm welcome from our sales representative John Fernando. What a great guy. He showed us around the store, and made himself available for all our questions. We picked out a beautiful sectional that fit perfectly in our home. We Would definitely recommend John and Ashley furniture to all our friends and family!! Great Job John F.
Ella Weinheimer
Jul 20, 2023
Moe & Ella did an amazing job, they were both extremely helpful, very knowledgeable on the products as well. Great customer service, made shopping for my house very easy. The Outlet was very clean, organized and labeled well to help me navigate around. Thank you both for all your help I will be back!
King Beast
Jul 15, 2023
Wow this store is amazing, very informative, and they took care of me
Mohamed Elghalaieni
Jun 25, 2023
Amazing Service! The salesman was polite and wasn't pushy, he let me take my time and help me make a perfect decision!
Tim Brady
Jun 03, 2023
Unpleasant experience today, sales lady had a bad sarcastic attitude directed at me, unprovoked and extremely unnecessary. Left right after, and will not be back.
Amy Sanchez
May 01, 2023
I had a great experience at Ashley's Outlet John Fernando was very knowledgeable and made sure to answer all of my questions he also was very helpful when it came to decision-making and not pushy thank you John for a Pleasant experience!
Nancy Pratti
Apr 19, 2023
Amber was our salesperson at the Casa Grande location. She was wonderful and very attentive to all our needs. I highly recommend her to anyone who goes in the store.
Christal Ramirez
Apr 18, 2023
I absolutely love this new location in town. The staff is Amazing, Stephanie was so helpful and very detailed. I would highly recommend seeing her for anything.
Mike LaPena
Apr 16, 2023
Overall great experience with the staff and thank you for helping me select my theater recliners!
Nolan Wilcox
Apr 16, 2023
First time going into this location highly recommend. People are friendly and very knowledgeable! If your are looking for furniture definitely recommend stopping in and taking a look. Plus they have a lot more to show than what's on their floor as well.Thank guys!!
Atlus
Apr 16, 2023
Matt is the best salesman in Arizona!!!!
Roushan Sharuk Ahmed
Apr 16, 2023
Ryan and Matt was very helpful also knowledgeable. Ryan was running around like my golden retriever thought the whole store 😂. I would definitely go there to shop again!
Anh Vu Tran
Apr 16, 2023
Great help from handsome Ryan, the store manager, even I just come for customer services. 5 star Ryan!
Sam Glennon
Apr 16, 2023
Don’t miss out on this beautiful store. The staff is friendly and experienced! Great selection and price! Go check it out.
Litzy Rodriguez
Apr 16, 2023
The store manager was super helpful. Helped me with my issues. Will definitely come back again.
Isaac Beistegui
Apr 16, 2023
Great store and awesome store manager!
Jennifer weinheimer
Apr 15, 2023
My Saturday has been made!! Myself and my boyfriend just left Ashley from making a pretty big purchase. It was definitely an great investment so we wanted to make sure that who ever we worked with was very patience nice loved their job etc…. Ella was it!! She was everything and more, she was was very welcoming and took the time to make sure that our big investment was worth it and it definitely was. (I’m so excited for it to arrive) Ella also took the time to explain everything to us in detailed.She made sure that all pieces accommodated our everyday lifestyles . I truly want to thank Ella for her kindness sweetness and overall customer service I will definitely be back.
Shalisa Nicole Washington
Apr 14, 2023
So glad to have Ashleys back in Casa Grande! I went in the other day with my family and staff was 🤩 Awesome, they were all very knowledgeable and helpers one of another. Managers Ryan and Matt were very helpful as well. We also worked with Shalisa and she was amazing to work with very informative, willing to go above and beyond gave us our space I actually was in there to redesign my entire house and Shalisa assisted me in giving ideas on what colors I should have sofa, bed , chairs etc…… that accommodated everyone in my household. I will definitely be going back to work with her. Hopefully they get some new pieces soon when I what to furnish my other house.
Avery
Apr 14, 2023
Everybody was really friendly and made sure I was being helped. Matt did a great job with service from the beginning all the way till after delivery.Love my new mattress.
Angie Nelson
Apr 02, 2023
Exceptional experience! Shauna was our sales associate and she was very knowledgeable, friendly, and helpful. There was no pressure to buy and she encouraged us to make sure the furniture set was right for us and our space. We will definitely return to this store.
Natasha Thornton
Apr 02, 2023
Such a great and family friendly furniture store. We were helped by Shauna, she was so nice and even made the kids happy about shopping there. She didn’t just try to up-sale us, she made sure we purchased what we loved. We will definitely be shopping here again. Thank you Shauna for your great customer service!
Claude Thornton
Apr 02, 2023
I went in looking for a new living room set Shauna took the time out to set everything up moving stuff around while pregnant to make sure I loved every bit of the set it’s was in my budget delivery when I needed it and was set up for me thank you Shauna will be back for my bedroom next!!!
M. Ma.
Apr 02, 2023
I’m giving a 5 star review mainly because of the associate Shauna! She was really great! We went in to check out the mattress and bought a new bed and mattress! Shauna answered all our questions, even the ones we asked more than once! I appreciate her patience and kindness!! You need a great associate? Ask for Shauna!!! Thanks Shauna! We love our bed!!
Toca Boca
Mar 21, 2023
I had the best experience with Shauna after seeing the reviews I was skeptical but she answered all of our questions. Shauna was very interactive the time we spent there with our kids asking her all types of questions! I got a great deal with my delivery when I needed it and more thank you Ashley outlet and thank you Shauna, will most definitely be back again!!! Btw my husband is black and we got the best customer service just saying!
Valarie Mcroberts
Feb 27, 2023
I like how you guys deleted my comment and review about how unprofessional you're employs were , and how they helped 2 families after us even though we first in! Your judgment against the way we looked costed you a huge sale and we took our buissness to mor furniture! Never judge by looks 👌 because my husband wasn't white! Doesn't give you the right to not even attempt to ask of we needed help.
Antoinette BROOKS
Feb 22, 2023
Hello everyone, this is such a beautiful store. My husband and I just moved to Casa Grande the 11th of February this year. We decided to see what store were in the mall on Presidents Day.i spotted the Ashley store right away. We were greeted with very friendly salespeople. We were looking for a sleeper couch. The one they had fit the budget but wasn't to my liking. I started wandering the store and landed on a most comfortable DARCY royal blue sofa. That's the one I told my hubby. The sales girl offered us a Presidents Day coupon for $100 and we bought it!!! Delivery is a bit pricy but worth it. Can't wait for Thursday. Antoinette Brooks
Pamela Houston
Feb 20, 2023
Brianna O. was simply the best. She showed us exactly what we were looking for with no pressure. She gave us options and was extremely efficient with our time. Brianna was friendly, happy to help, and courteous!
Chrissy F
Dec 31, 2022
Shalisa was fantastic! Answered all of our questions and was willing to look up different products for us in different colors. She didn't push at all, super friendly, very easy to talk to, went above and beyond to try to help, and personable! We will be back! Thank you for the great customer service!
Bryana Piccirilli
Dec 31, 2022
My boyfriend and I bought our first couch together from this location. Ella was amazing! There were 2 other ladies that helped out as well and they were both super nice and helpful. Ella helped us with everything we needed and answered all of our crazy questions. It fits and looks great in our home. We are so happy with it! We will definitely be returning for future purchases.
Andres Gutierrez
Dec 30, 2022
We been with Ashley for yearsShe hasn't let us down yet !!
Ernestina Abril
Dec 26, 2022
Just purchased our lovely couch! Thank you Ella for helping me find the right one. I’ve gone into different furniture stores and felt pressured to purchase a piece. It was the total opposite here. Ella was very kind and professional. The customer service was excellent! I will definitely be visiting again!
Wendy Contreras
Dec 03, 2022
New store in town. Went to go look for a sectional sofa. They where very nice, and helpful. Lots of options.
Red Ty77
Nov 28, 2022
Amazing deals on quality product. I was most impressed with the customer service here!
Augustus R. Alexander III
Nov 20, 2022
Very friendly And courtesy Customer serviceI just needed a small item and they were able to help me with that Along with delivery options Thank you for your professional help
Giridhar reddy Sureddy
Nov 19, 2022
This is a new store with amazing deals and amazing peopleRyan, Jordan, and Matt helped me in getting a good deal.
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No interest for 60 Months^° - In-Store Only
0% interest for 5 years ^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
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